Help in Virginia


Grief Recovery Hotline

(800) 445-4808
Monday to Friday 9am to 5pm PST

The Grief Recovery Institute
(888) 773-2683

The Iams Pet Loss Support Center & Hotline
(888) 332-7738 Monday thru Saturday, 8am to 8pm

College of Veterinary Medicine at the University of Illinois
C.A.R.E. Pet Loss Helpline
(877) 394-2273
The C.A.R.E. Helpline is staffed by veterinary students who have have received training from grief counselors. They also receive supervision from a licensed psychologist.

American Society for the Prevention of Cruelty to Animals (ASPCA) National Pet Loss Hotline
424 East 92nd St., New York, NY 10128
(800) 946-4646, 24 hours a day - use your keypad to punch in the pin number 140-7211 and then your own phone number. The call will be returned immediately.
Contact: Stephanie LaFarge, Ph.D
New York City residents may be seen in person at the ASPCA headquarters.

University of California - Davis, School of Veterinary Medicine, Pet Loss Support Hotline
(800) 565-1526
6:30pm to 9:30pm PST Monday thru Friday
Summer Hours: 6:30pm to 9:30pm PST Tuesday thru Thursday
Calls may be returned collect if no counselor is currently available.

Pet Loss Support Pet Friends
(800) 404-PETS
P.O. Box 131
Moorestown, NJ 08057-0131
Long distance calls will be returned collect.

University of Florida Pet Loss Support Hotline, Gainesville
(352) 392-4700, Ext. 4080
Staffed by University of Florida Veterinary students
Calls will be returned 7pm to 9pm EST
Website -
This hotline will call back anyone, anywhere, at no cost to the caller.


The Chicago Veterinary Medical Association Pet Loss Support Helpline
Emil and Mary Baukert. C/O Riser Animal Hospital, 5335 W. Touhy Ave., Skokie, IL 60077
(630) 603-3994
This Helpline was established in 1993. It provides referral materials on professional grief counseling and information packets on the areas of children & grief, euthanasia, pet loss & the elderly, and a pet loss bibliography. A volunteer will pick up voice messages and call back between 7pm and 9pm CST every evening. Long distance calls will be returned collect.

Companion Animal Association of Arizona Pet Grief Support Hotline
P.O. Box 5006, Scottsdale, AZ 85261-5006
(602) 995-5885
This helpline is operated by trained volunteers 24 hours a day. Long distance calls will be returned collect.

Delta Society Pet Loss Support Hotline
Palm Springs Network
146 Pali, Palm Springs, Ca 92264
(619) 320-3298

Michigan State University Pet Loss Support, College of Veterinary Medicine
Clinical Center, C-100 East Lansing, MI 48824
(517) 353-5064
Contact: Sally Walshaw, M.A., V.M.D.
The Hotline is staffed by veterinary student volunteers from 6:30pm to 9:30pm EST on Tuesdays, Wednesdays & Thursdays.

Tufts University Pet Loss Support Hotline
(508) 839-7966
Hours: Monday thru Friday, 6:00pm to 9:00 pm EST

Companion Animal Hospital Pet Loss Support Hotline
Box 35, College of Veterinary Medicine, Cornell University, Ithaca, NY 14853-6401
(607) 253-3932
Hours: 6:00pm to 9:00pm EST, Tuesday thru Thursday


Virginia-Maryland Regional College of Veterinary Medicine Pet Loss Support Hotline
(540) 231-8038
Hours: Tuesday and Thursday, 6:00pm to 9:00pm EST


The Association for Pet Loss and Bereavement's Chat Rooms are designed to provide a safe and supportive haven for those who have lost a beloved animal companion. Discussions are not ones for social chatting, as they are solely designated to cover topics related to pet loss and bereavement. It is important to note that while these chat rooms are caring and highly effective discussions, they should not be confused with clinical psychological counseling sessions. Rather, the focus is solely on pet bereavement. Although the tone is one of compassion and constructive supportiveness, this association cannot always regulate the variables that may arise in such an environment. In addition, advice or other considerations that are offered should not be construed as part of a professional counseling session. Those who are newly bereaved and visiting a chat room for the first time should try to come in as early as possible. In that way, more individual attention can be provided as chats can get crowded later on in the sessions.

Friday night, 8 - 10, EST. Dr. Wallace Sife, Moderator, Ellie Waldron, Co- host, and Karen Borga and Connie Starr, Assistant Hosts

Sunday afternoon, 2 - 4, EST. Sarah Robinson, Moderator, and Valerie Brideau, Assistant Host

Monday night, 8 - 10, EST. Ursula Brower, Moderator, Sarah Robinson and Laurie Koen Co-hosts, and Sue Laue, Assistant Host

Wednesday night, 8 - 10, EST. Ellie Waldron, Moderator, Gayla Stone and Deborah Norman, Assistant Hosts

Anticipatory Chat: Thursday night, 8 - 10, EST. Lois Roach, Moderator, and Jenny Wilson, Assistant Host

Dr. Sife, Ellie, and Ursula can be reached at if you are in deep bereavement and need to communicate before their next scheduled chat time.

To enter a chat room session, just click here.


Department of Psychiatry Pet Bereavement Services, Medical College of Virginia

Virginia Commonwealth University
P.O. Box 980710, Richmond, VA 23298
(804) 828-4570
Contact: Sandra B. Barker, Ph.D., LPC, NCC
The Pet Bereavement Service provides short-term counseling for grieving pet owners facing euthanasia decisions. Counseling and consultation services are provided by licensed mental health professionals from the Department of Psychiatry at the Medical College of Virginia, Virginia Commonwealth University.

Don R. Estes, MS, LPC
2328-A Peters Creek Road, NW
Roanoke, VA 24017
(540) 562-0626 fax: (540) 562-0401


Alexandria: Sunset Pet Services, 5517 Vine St., Alexandria, VA 22310-1017, (703) 971-4120
Ashland: Evergreen Pet Cemetery, Washington Hwy., Ashland, VA 23005, (804) 550-2727

Disputanta: Old Orchard Hall Pet Cemetery, 10301 County Line Rd., Disputanta, VA 23842-7336, (804) 991-2066

Falls Church: Noah's Ark Pet Cemetery , 7482 Lee Highway, Falls Church, VA 22042. (703) 573-8800, Fax (703) 560-8405. Serves Virginia, Maryland, DC areas.

Fredericksburg: contact Animal Rites, USA, 540-361-7487, P.O. Box 495, Fredericksburg; e-mail: Funeral/Memorial Services: Pick up and delivery for cremations and accompaniment services.

Fredericksburg: Sunset Memorial Park, 3702 Loren Dr., Fredericksburg, VA 22401, (609) 889-3550

Hollins: Pet Haven Memorial Garden, 7505 Shadwell Dr., Hollins, VA 24019-5105, (540) 362-5386

King George: Faithful Friend Pet Cemetery, 11227 James Madison PKWY, King George, VA 22485, (540) 775-7733

Leesburg: Noah's Ark Pet Cemetery , 7482 Lee Highway, Falls Church, VA 22042. (703) 573-8800, Fax (703) 560-8405. Serves Virginia, Maryland, DC areas.

Newport News: Peninsula Pet Rest, Newport News, VA 23601, (804) 599-0661

Newport News: Tidewater Pet Services, 9804 Warwick Blvd., Newport News, VA 23601-4227, (804) 595-5505

Richmond: Allied Animal Hospital & Pet Crematory, 7209 W. Broad St., Richmond, VA 23294-3601, (804) 672-7200

Richmond: Hilliard Road Pet Crematorium, 3008 Hilliard Rd., Richmond, VA 23228, (804) 266-5534

Richmond: Pet Memorial Park, Richmond, VA 23229, (804) 672-8260

Sandston: Faithful Friends Pet Cemetery, 6217 Memorial Dr., Sandston, VA 23150, (804) 737-6027 Sanston: Sweet Dreams Pet Cemetery and Crematory

Staunton: Heidi Memorial Pet Cemetery, 1921 Shutter Mill St., Staunton, VA 24401, (540) 885-5783

Virginia Beach: Cherish Pet Cremation Services,, 757-630-2926

Virginia Beach: Garden of the Pines Pet Memorial, 2685 Salem Rd, Virginia Beach, VA 23456, (757) 427-1537

Virginia Beach: Pet Cremation Services of Tidewater 105 Happy Street, Virginia Beach, VA 23452, (757) 340-0016 website:



The above resources only serve as a guide. Although I am a Nationally Certified School Psychologist published in the field of human loss and bereavement (Stress and Illness in the Family: A Linear versus Family Life Space Perspective; The Child with Cancer: A Life Space Study of Six Families), I do not have personal knowledge of the expertise of any of those persons or facilities providing these pet loss services.

Rochelle Lesser, School Psychologist
President & Founder

Famous model Golden Rusty